Payment Requests
Use for:
• Making a payment
Over the Phone
1-888-592-8646
9:00 am – 6:00 pm Monday-Friday
Online
Pay Online
Patients mail payments to
PO Box 63012
Charlotte, NC 28263-3012
Insurance companies mail payments
PO Box 63112
Charlotte, NC 28263-3112
General Billing Questions
To be used for:
• Ask a billing question
• Provide updated insurance Information
• Balance Inquiry
• Status on a claim
• Financial Assistance
Phone: 1-888-592-8646
Fax: 1- 336-274-8097
E-mail: ptcollections@radpartners.com
Legal Requests
Requests from law firms for:
• Itemized bills
• Affidavits
• Subpoena for billing records
ChartSwap
www.ChartSwap.com