Our Physicians provide the interpretation of the imaging (x-ray) services you received at the hospital or other medical facility. We are contracted with most major insurance carriers.  It is the patients responsibility to verify benefits/limitations and physician participation with their carrier.  Many insurance companies require authorization for ER & Outpatient visits. If required, please obtain authorization prior to your visit. Failure to obtain authorization may result in non-payment of your claim. There may be services provided that your insurance carrier will not cover. Please verify and understand your benefits. You are responsible for any portion not covered by your insurance carrier.

We offer Financial Assistance to patients who qualify.  To apply, please complete our Financial Assistant Application and fax it to (336) 274-8097.

Patient Balances:  When you receive a statement from our facility, payment is due upon receipt of the statement.  You can contact our office at (800) 582-8655 to make payment arrangements.

A $25.00 service fee will be charged for returned checks.  This charge will be applied to your account and is due immediately.

Collection Agencies:  Patients who do not respond to our efforts to collect an overdue balance may be turned over to an outside collections agency.  We want to work with our patients on payment arrangements in order to avoid having past due bills affect their credit.

Divorce:  In cases of divorce or separation, the parent authorizing treatment for the child/children will be the parent responsible for charges.  If the divorce decree requires the other parent to pay all or part of the treatment cost, it is the authorizing parent's responsibility to collect.

Update Insurance: To update your insurance information, please fill out this form and fax it to (336) 274-8097.

For your convenience, we offer Pay Online. It is easy to use and 100% secure.

If you have further questions about your bill, please contact our billing office at (336) 274-4285 or you can e-mail your question to customerservice@gsorad.com.